VFS Return Policy
If you would like to place an order over the phone please call 02380 651704 and speak to a member the team
Aftersales & Warranty phone lines are open Monday – Thursday 8am – 4pm. If you require a call back on a Friday please email Aftersales@vfs.co.uk
For emergencies on a Friday i.e. tipper not tipping, please phone 07720 941306
VFS Aftersales & Warranty are closed for Christmas and New Year from Thursday 19th December, lines open again on Monday 6th January at 9am.
Orders for off the shelf parts placed before 4pm on Wednesday 18th December will be shipped before Christmas
Orders for sideboards/tailboards placed after Tuesday 17th December may not be shipped before Christmas (pending stock availability)
For Warranty Tipper, Shutter and Tail Lift issues after Thursday 19th December please call Stone Hardy on 01604 682937
Any Warranty claims completed after 19/12 will not be handled until 6th January
VFS would like to thank you all for your continued support and wish you a Merry Christmas and Happy New Year.