This page is provided for skilled people to diagnose common issues. VFS Ltd does not take any responsibility for any damages caused to a person or a vehicle by using this troubleshooting.

– Where is Body Type number
– Where is the Chassis Number (or VIN Number)
– DEL Tail-lift ID Plate

– Tipper fails to operate
– Lowering Tipper Manually, 2014 on
– The electric drive motor runs but the Tipper fails to rise
– Hydraulic oil sprays from the reservoir when the Tipper is lowered
– Tipper Chassis mounted buzzer fails to operate
– Tipper Control Module on Ford One Stop Shop (OSS) Layout-In-Cab, 2014 on
– Tipper Control Module on Bison Tipper, 2014 on
– Tipper only rises partially, 2014 on
– Tipper fails to lower, 2014 on
– Top-Hinged Tipping
– Tip-Thru Tipping

– VFS Tipper System on Ford OSS Transit – on Youtube
– VFS Bison Tipper – on Youtube
– VFS Tipper Hydraulic Ram Replacement – on Youtube

Where is VFS Body Type number

From passenger side of the vehicle, behind the cab or towards the rear of the subframe, look for VFS ID Plate. For any inquiry, please write down this number and pass it to our support team to identify correct replacement parts. Please see below:

Where is my VFS Body Type - Ford Transit - VFS Ltd

Where is Ford Chassis Number (or VIN Number)

The Ford Chassis Number is located at the bottom of windscreen on the passenger side. Please see below:

Where is Ford Chassis Number - Ford Transit - VFS Ltd

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DEL Tail-lift ID Plate

VFS Ltd installs DEL Tail-lift on variety of its products. These tail-lifts are under manufacturer’s warranty as follow:

  • Installations before 2019, 1 year standard warranty
  • Installation after 02/01/2019, 3 years standard warranty

For warranty queries, customer needs to contact DEL directly on 019 9370 8811 and provide Tail-lift Model Number, Serial Number and personal details and arrange DEL Engineer to inspect the tail-lift.

This information is available on DEL ID Plate located on the Tail-lift:

DEL Tail-lift ID Plate by VFS Ltd

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The Tipper fails to operate

a) Chassis mounted isolation switch is switched off. Switch ON isolation switch

b) No Electrical power:

  • Battery Guard has blocked the power to Tipping system. This is a base function and you need to contact a Ford Dealer.
  • Check fuse under driver’s seat (150A fuse)
  • Check the Tipper Controller fuse (10A fuse)
  • Check all electrical connections and cables for defect
  • Check the Earth connection

c) Stroke End Switch defective. Replace stroke end switch.

d) Insufficient hydraulic oil in the reservoir. Fill the reservoir to correct level. With Tipper body lifted and rested on the Body Prob, oil level must be between Min and Max line.

e) Electric drive motor defective. Replace  the drive motor/pump unit

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Lowering Tipper Manually

Warning: >> Ensure all personnel are clear of the vehicle before lowering the body. The Manual Lowering Valve must be operated from underneath the vehicle. <<

Note: The Lowering Valve should ONLY be used when the tipper body is stuck in the raised position and can not be lowered using the Tipper Control Station.

Location: The Valve is located on the underside of the hydraulic power pack (not all models have Manual Lowering Valve)

Tipper Manual Lowering Valve - VFS Ltd

Operation:

  • Ensure the Tipper is on a firm level surface with the handbrake applied.
  • Turn the Tipper isolation switch to the ‘OFF’ position.
  • Remove the keys from the vehicle ignition and lock the doors.
  • Working from underneath the vehicle only, identify the manual lowering valve, red button on the underside of the hydraulic power pack.
  • Depressing the red button will lower the body; keep depressed to lower the body fully. Note warning buzzers will not sound when the body is lowering.
  • Check the body is stowed, close the tailboard and ensure that is securely locked.

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The electric drive motor runs but the Tipper fails to rise

a) Tipper overloaded. Reduce load.

b) Hydraulic pump defective. Replace the drive motor/pump unit.

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Hydraulic oil sprays from the reservoir when the Tipper is lowered

a) Reservoir over filled. With Tipper bed lifted and rested on Body Prob, oil level must be between Min and Max.Tipper Hydraulic Oil Level 1 - VFS Ltd
Tipper Hydraulic Oil Level 2 - VFS Ltd

b) Reservoir punctured. Replace reservoir.

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Tipper Chassis mounted buzzer fails to operate

a) Buzzer defective. Replace buzzer

b) No Electrical power. Check Electrical connections, cables and Earth point.

c) Body fully lowered/latched down switch defective, replace the switch

Tipper chassis mounted buzzer - VFS Ltd

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Tipper only rises partially

a) Tipper not on level ground. Tip ONLY when the tipper is on level ground.

b) Tipper loaded unevenly. Redistribute the load.

c) Insufficient oil in the reservoir. Fill reservoir to the correct level. Overfilling reservoir can caused other issues.

d) Pressure relief valve defective, replace the valve.

e) Battery failure or low voltage. Charge or replace the battery.

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Tipper fails to lower

a) Lowering solenoid defective. Replace solenoid.

b) Lowering solenoid hydraulic valve defect. Replace hydraulic valve.

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Tipper Control Module on Ford One Stop Shop (OSS) Layout-In-Cab, 2014 on


Ford Tipper OSS Control Module - VFS Ltd

  • Isolation Switch is to activate the Tipper Control System
  • Emergency Stop Button, to kill power to Tipper Control  System in emergency
  • Power On Switch, to turn Tipper Control Module ON for operation
  • Power Indicator Lamp, to show power is On or Off
  • Raise/Lower Joystick, to control Tipping modes
  • Audible Warning Buzzer, to warn user that TCM is in operation mode

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Tipper Control Module on Bison Tipper, 2014 on

Electrical Isolation Switch located on Driverside of Tipper Subframe


isolation switch on Bison Tippers - VFS Ltd

Tipper Control and Wanderlead are located inside the cab, Driverside. Depending on base vehicle manufacturer, this unit can be located on internal side of Pillar or under the driver’s seat.

Tipper Bison Control Unit - VFS Ltd

Tipper Control and Wanderlead for Free Market - VFS Ltd 1

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Top-Hinged Tipping

Top-Hinged Tipping on Tippers - VFS Ltd

Top Hinged (TipThru) – best suited for ‘Fluid’ loads such as sand, gravel,
crushed concrete, type 1 aggregate, soil, wood shavings etc.

For Tipping Operation, refer to provided VFS Supplementary Owner’s Handbook
for Ford Transit 1-Way Tipper.

Δ WARNING: If the load begins to jam or choke in the rear aperture created by the
tailboard hinging from the top, lower the body fully and clear the
obstruction. Do not continue to tip when a jam occurs.

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Tip-Thru Tipping

Tip-Thru Tipping on Tippers - VFS Ltd

Bottom Hinged (TipOver) – best suited for loads consisting of one or
more large individual items for example logs, tree cuttings, white
goods, furniture etc.

For Tipping Operation, refer to provided VFS Supplementary Owner’s Handbook
for Ford Transit 1-Way Tipper.

Δ WARNING: Always ensure sufficient clearance for the
tailboard to hang without touching the ground, a minimum of 12″
(300mm) is recommended with the tailboard in the lowered condition
body fully laden and in the lowered position.
If a tow bar has been fitted, ensure that the tailboard has been fitted
with a protective guide (see Towing) to prevent it from jamming on the
tow hitch. If a guide is not installed the tailboard may be damaged.

Δ WARNING: Vehicle rear lights and hazard lights will be obscured, always deploy additional warnings to other road users and
minimise the amount of time the board is lowered, return board to the  shut position immediately after the tip is completed.

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